Privacy Policy

At tropicalcasinoresort, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing and using tropicalcasinoresort, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information when you interact with our website or services, such as when you make a booking, contact customer support, or subscribe to our newsletter. The information we collect includes:

Personal Identification Information: This may include your name, email address, phone number, postal address, and payment details.
Non-Personal Identification Information: This includes browser type, device information, IP address, and other technical data collected through cookies and analytics tools.
Booking Information: We collect details regarding your hotel bookings, including check-in/check-out dates, hotel preferences, and any special requests.
Communication Information: Any information you provide when communicating with our support team via email or our contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Bookings and Reservations: We use your personal information to confirm and manage your hotel bookings, process payments, and send booking confirmations.
To Provide Customer Support: Your information helps us respond to your inquiries and provide customer service effectively.
To Improve Our Services: We may use your information to analyze user behavior and improve our website, services, and user experience.
To Send Marketing and Promotional Material: With your consent, we may send newsletters, offers, and other marketing communications to the email address you provide. You can unsubscribe at any time.
To Prevent Fraud: We may use your data to detect and prevent fraudulent activities.

3. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect it. These measures include encryption, secure servers, and regular security audits. While we strive to protect your information, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Trusted Third-Party Partners: We work with trusted partners who provide services like payment processing, marketing, and customer support. These partners have access to the necessary information to perform their services but are prohibited from using it for any other purpose.
To Comply with Legal Requirements: We may disclose your information when required by law or to protect our rights, safety, and property or the rights of others.
In Case of Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about how you use our website. This helps us analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can manage your cookie preferences through your browser settings. If you disable cookies, some features of the website may not function correctly.

6. Your Rights and Choices

You have the right to:

Access and Correct Your Information: You can request a copy of the personal information we hold about you and update or correct it if necessary.
Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email or contacting us directly.
Request Deletion of Your Information: In certain cases, you can request that we delete your personal information, subject to legal or contractual obligations.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete it.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, how we use your information, or would like to exercise any of your rights, please contact us at:
Email: [email protected]

Disclaimer

By using tropicalcasinoresort, you agree to the following terms. While we strive to provide accurate information, hotel details, pricing, and availability are subject to change. tropicalcasinoresort acts as an informational platform and is not responsible for bookings, payments, or third-party services linked from the site. For any reservations, please refer directly to the hotel or booking platform. tropicalcasinoresort is not liable for any loss, damage, or inconvenience arising from the use of this site. All content is protected by copyright.